Frequently asked questions

The status at the top of this page is calculated from the clinic’s posted opening hours in Calgary time, so it changes automatically through the day. If you want to be certain before you travel, call the clinic.

Yes. East Hills Medical Centre is a walk-in clinic — you do not need an appointment. Walk-in availability can change during a busy day, so the walk-in status shown at the top of this page is updated by clinic staff.

Wait times change through the day and we do not publish an estimate unless clinic staff have posted one. When staff have updated it you will see a wait status at the top of this page. Otherwise, please call reception and ask.

The clinic is inside the Walmart Supercentre at East Hills in southeast Calgary. From the parking lot, use the door signed "The Clinic" next to the Pharmacy entrance.

Use any "Get Directions" button on this site. It opens the clinic’s map location in your phone’s maps app so you can navigate straight there.

Bring your Alberta Health Care card, a government-issued photo ID, and a list of the medications you are currently taking. Bring any forms or paperwork you need completed as well.

Yes. The Book Now button opens the clinic’s booking page, where you can pick a time directly in the clinic’s Calendly calendar. Walk-ins are still welcome — booking is there for people who would rather hold a time. If no time on the calendar suits you, call the clinic and reception will help.

No. This clinic does not prescribe narcotics. This notice is posted at reception.

Yes, and we would encourage it if you have a question about whether the clinic can help with your concern, about hours, or about the current wait.

Yes. The FAQ chat answers common questions about hours, location, walk-ins and what to bring at any time. Live Chat connects you with a clinic staff member, and is only available when a staff member is online — you will see the current availability before you start.

Call 911 or go to your nearest emergency department. This is a walk-in clinic for non-emergency concerns. Do not wait for a chat or a call back if you have chest pain, trouble breathing, severe bleeding, or signs of a stroke.

Yes. The clinic is inside the Walmart Supercentre at East Hills, so you can use the free Walmart customer parking lot. From the lot, use the door marked "The Clinic" beside the Pharmacy entrance.