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Refugee health care · Calgary

Refugee Health Care in Calgary

East Hills Medical Centre provides medical care for refugees and refugee claimants. Our clinic is inside the Walmart Supercentre at East Hills, Calgary. Call us with any question about services, documents or coverage.

  • 255 East Hills Boulevard SECalgary, Alberta T2A 4X7
  • Located inside WalmartWalmart Supercentre, East Hills
  • Free Walmart parkingPark in the free Walmart customer lot and walk in through the clinic door.

Medical care for refugees and refugee claimants

East Hills Medical Centre is a family medicine clinic in southeast Calgary that provides care for refugees and refugee claimants. Arriving in a new country while you also need to see a doctor is hard, and the aim of this page is to tell you plainly what the clinic can do and what to bring, so that your first visit is straightforward.

You can be seen for general medical care, for an illness or an injury, for preventive care and vaccinations, and for medical documentation that needs a physician to complete it. You can come back to the same clinic for follow-up, so the care you start here can continue here.

The clinic is inside the Walmart Supercentre at East Hills, which means one address, one entrance and free parking in the Walmart customer lot. If you take transit, the clinic is in the East Hills shopping area on East Hills Boulevard SE.

What you can be seen for

The same clinic handles same-day illness, ongoing care and documentation, so you do not have to be referred somewhere else for each of them.

  • General medical care

    An appointment with a family physician for whatever you need looked at — a symptom you are worried about, a condition you were treated for before arriving in Canada, or a general check of your health now that you are here.

  • Illness and injury

    Assessment and treatment for everyday illness — fever, cough, sore throat, stomach upset, infections, skin problems — and for minor injuries such as sprains, small cuts and burns.

  • Preventive care

    Health checks, blood pressure, screening discussions, and advice on managing a long-term condition such as diabetes, asthma or high blood pressure.

  • Vaccinations

    Routine immunizations for children and adults, and a review of the vaccinations you have already had if you have a record of them. Call to ask which vaccinations are available.

  • Care for the whole family

    Children, teenagers, adults and older family members can all be seen at this clinic. You do not need separate clinics for different members of your family.

  • Medical documentation

    Where a form or letter needs a physician to complete it, bring it with you and reception will tell you how it is handled. Please bring every page of the form.

  • Follow-up care

    Come back to the same clinic for results, to review how a treatment is working, or to continue care that was started at an earlier visit.

  • Medication concerns

    Bring the medications you are taking, or a photograph of the packages, and the physician can review them with you and discuss what happens next.

What to bring to your visit

Bring what you have. Missing one item does not mean you cannot be seen — but the more of this you bring, the less you will have to explain from memory.

  • Identification

    A government-issued photo ID if you have one, for everyone being seen.

  • Immigration or refugee documentation

    Your refugee claimant document, permit, or the immigration paperwork you were given. Bring the original if you can.

  • Coverage information

    Any health coverage document you hold — an Interim Federal Health Program certificate, or an Alberta Health Care card if you have already been issued one.

  • Medical documents

    Records, test results, vaccination records or hospital letters from Canada or from before you arrived, in whatever language they are written in.

  • Medication information

    The medications you take, including the packages themselves, a pharmacy list or clear photographs of the labels.

  • Any forms you need completed

    If someone has asked for a medical form or letter, bring the complete form with you.

This page describes the care available at the clinic and what to bring. It is general information, not medical advice or advice about your immigration or coverage status, and it cannot tell you what is right for your own situation. Coverage depends on individual circumstances and applicable program requirements.

Call the clinic to ask about a visit

Reception can tell you what to bring, how coverage documents are handled, and what appointment times are available.

255 East Hills Boulevard SE, CalgaryInside WalmartFree Walmart parkingMonday to Saturday: 8:45 AM to 6:30 PM · Sunday: Closed

Where the clinic is

Inside the Walmart Supercentre at East Hills, in southeast Calgary. Free Walmart parking, and one door into the clinic.

Address
255 East Hills Boulevard SE
Calgary, Alberta T2A 4X7, Canada
Inside Walmart
The clinic is inside the Walmart Supercentre at East Hills. Use the door marked "The Clinic", beside the Pharmacy entrance on the outside of the building.
Parking
Free Walmart parking. Park in the free Walmart customer lot and walk in through the clinic door.
Phone and fax

Clinic hours

Opening hours, Calgary time
Monday8:45 AM – 6:30 PM
Tuesday8:45 AM – 6:30 PM
Wednesday8:45 AM – 6:30 PM
Thursday8:45 AM – 6:30 PM
Friday8:45 AM – 6:30 PM
Saturday8:45 AM – 6:30 PM
SundayClosed

Refugee health care questions

If your question is not answered here, call 403-273-2215 and ask reception.

Does the clinic see refugees and refugee claimants?

Yes. East Hills Medical Centre provides medical care for refugees and refugee claimants, including general medical care, assessment of illness and injury, preventive care, vaccinations and medical documentation.

Do I need to be a refugee claimant to be seen?

No. The clinic sees patients at any stage — people who have made a refugee claim, people whose claim is in progress, and people who have already been granted status. Come in during opening hours or call to ask about an appointment.

Is my visit covered by the Interim Federal Health Program?

The clinic cannot tell you from this page what your coverage will be. Coverage depends on individual circumstances and applicable program requirements. Bring any coverage document you hold and call 403-273-2215 to ask before your visit.

What if I do not have an Alberta Health Care card yet?

Bring whatever documentation you do have — your immigration or refugee paperwork and any coverage certificate. Coverage depends on individual circumstances and applicable program requirements. Reception can tell you what is needed for your visit.

What if I do not speak English well?

You are welcome to bring a family member, friend or support worker to help you communicate. Telling reception when you arrive that you would like help with language is completely fine.

Do I need an appointment?

Not for a walk-in visit — you can come in during opening hours. You can also call the clinic or book online if you would rather have a set time. For anything that involves a form, call first.

Can my children be seen at the same visit?

Children can be seen at this clinic. Tell reception when you arrive how many people need to be seen, and bring identification and any documents for each of them.

Where is the clinic and is parking free?

The clinic is at 255 East Hills Boulevard SE, Calgary, Alberta, Canada T2A 4X7, inside the Walmart Supercentre at East Hills. Parking in the Walmart customer lot is free. Enter through the door marked "The Clinic" beside the Pharmacy entrance.

Other care at this clinic

The same physicians, the same address, the same free parking.

Looking for something else? See everything our medical clinic offers.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. East Hills Medical Centre is a walk-in clinic for non-emergency concerns and cannot provide emergency care.

Refugee health care in southeast Calgary

Call the clinic to ask about a visit, or open directions and come in during opening hours. Bring your documentation and any coverage certificate you hold.

255 East Hills Boulevard SE, Calgary, Alberta, Canada T2A 4X7

Located inside Walmart, East Hills

Free Walmart parking

Monday to Saturday: 8:45 AM to 6:30 PM · Sunday: Closed

Would rather hold a time? Book an appointment online, or see the clinic's location and hours.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. East Hills Medical Centre is a walk-in clinic for non-emergency concerns and cannot provide emergency care.

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